Returns & Exchanges
At Ekkovision, we stand behind the quality of our performance supplements and apparel. If you are not completely satisfied with your purchase, you may initiate a return within 30 days of delivery provided the items are in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring that supplement seals are intact and apparel tags are still attached.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
